Enterprise Business Solutions

Business Process Management (BPM) is a set of methods, tools, and technologies used to design, enact, analyze, and control operational business processes. It is a comprehensive, process-centric management approach for improving performance across the enterprise that combines information technologies with process methodologies. It is the goal of a BPM software solution to promote effectiveness and efficiency in business processes by using measurable business value to align projects with strategies.

USi will help you define a business process initiative that will deliver targeted results directly supporting the strategic goals of the business. We believe that a successful BPM initiative requires close collaboration between core business operations and technologists. Among the efficiencies that a properly implemented BPM solution can bring about include such benefits as improving product quality, reducing time-to-market, enabling to expand to new markets, raising client satisfaction, increasing profit margins, and so on.

Regardless of the industry our customers belong to, a BPM solution can bring measurable benefits to the organization. Please talk to us to learn more about how we can help you select and implement the right BPM solution. We partner with elite solution providers including Oracle, Software AG, IBM, etc.

Enterprise resource planning (ERP) is business process management software that allows an organization to use a system of integrated applications to manage the business and automate many back office functions related to technology, services and human resources. ERP software integrates all facets of an operation — including product planning, development, manufacturing, sales and marketing — in a single database, application and user interface.

Regardless of the size and operational complexities of your business and whether your needs require a lightweight business management solution or a customized solution for a specific industry or vertical, an ERP software can help you manage and automate your business functions efficiently. Among some of the most common ERP modules that enterprises deploy include solutions for product planning, material purchasing, inventory control, distribution, accounting, marketing, finance and human resources (HR).

USi partners with some of the leading ERP solution providers including Microsoft, Oracle, IBM, Sage and more. Please talk to us for all your ERP needs.

Customer relationship management (CRM) is a term used to refer to practices, strategies and technologies that enterprises use to manage and analyze their customer interactions and data that they collect throughout the customer lifecycle. The goal of CRM is to improve business relationships with customers, to assist in customer retention and loyalty and to drive sales growth. A CRM solution is designed to compile information on customers across different channels or points of interaction between the customer and the organization which includes the company’s website, telephone, direct mail/email, marketing materials and social media.

USi is here to help you design an effective CRM strategy, implement the right solution and support you throughout your CRM journey so that you can ultimately achieve your business goals. Engage with us and find out how you can improve the management of your customer relationships and promote better customer satisfaction.